Those lucky people who have visited Womble on Tour before may remember my previous ranting about Virgin media - see here http://wombleontour.blogspot.com/2007/08/virgin-on-ridliculous.html.
Well, today they came back to me, full of apologies, call-cost refunds and a free one-month subscription. I suspect I could have got more, had I been the pushy type.
So even a completely incomptent private sector company knows something about how to please its public.
Kirklees Active Leisure, are you taking note ?
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