Getting Irate So That You Don't Have To

Getting Irate So That You Don't Have To

Monday 27 August 2007

The Virgin and The Womble

Those lucky people who have visited Womble on Tour before may remember my previous ranting about Virgin media - see here http://wombleontour.blogspot.com/2007/08/virgin-on-ridliculous.html.

Well, today they came back to me, full of apologies, call-cost refunds and a free one-month subscription. I suspect I could have got more, had I been the pushy type.

So even a completely incomptent private sector company knows something about how to please its public.

Kirklees Active Leisure, are you taking note ?

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